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How The Coconut People
Achieved 8x ROI
About
Beauty
Scope
Market Research
Growth Strategy
Website Development
Digital Marketing
Content Creation
Industry
The Coconut People is a beauty brand selling 100% organic virgin coconut oil-based products such as soaps, scrubs, and hair oils. It is known for the purity and authenticity of its products.
Their Challenges
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Creating and managing an effective lead funnel.
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Increasing the ROI under a limited budget.
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Efficiently allocating the budget to acquire new customers and resell to existing customers.
Our Solution
We extensively analyzed customer data for 2 years based on recency, frequency, and monetary value of products to figure out the right distribution of our campaign budget.
Step 1 - RFM-Based Segmentation of Existing Customers
We ran repeat campaigns regularly for the top 10% of the customers who contributed to approx. 60% of the orders.
Step 2 -Campaigns for Loyal Customers
We found 5 new and different sets of potential customers who would be willing to try the 100% organic virgin coconut oil and targeted them with personalized marketing communication.
Step 3 -Interest-Based Targeting
We created looalike audiences with different cohorts of product orders and customer data for a better CAC.
Step 4 -Creation of Lookalike
Audiences
Our Achievements
Real-World Impact
Projects
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